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Sybase® Adaptive ServerTM Enterprise
Troubleshooting and Error Messages Guide [Table of Contents] Chapter 1 System Database
Recovery

Troubleshooting and Error Messages Guide

[-] About This Book

About This Book

The Sybase Adaptive Server Enterprise Troubleshooting and Error Messages Guide contains troubleshooting procedures for problems that Sybase® users may encounter when using Sybase Adaptive Server EnterpriseTM. The problems addressed here are those which the Sybase Technical Support staff hear about most often. The guide is applicable to Versions 11.9.2 through 12.5.0.1, and its purpose is:

Adaptive Server Enterprise is referred to as Adaptive Server in the remainder of this book.

Audience

This guide is intended for the following:

This guide assumes that you are thoroughly familiar with the Sybase products. If you are unfamiliar with any of the procedures described in this guide, call Sybase Technical Support for assistance.

What This Guide Contains

The Troubleshooting and Error Messages Guide contains the following chapters:

Related Documents

The Troubleshooting and Error Messages Guide refers you to other Sybase manuals for additional information about commands and concepts mentioned in the writeups as well as information you need to make decisions about your Adaptive Server. The following documents are referred to frequently:

Changes to This Book

The following changes have been made to the Troubleshooting and Error Messages Guide:

Your Comments About this Book

In order to continue to improve the Troubleshooting and Error Messages Guide, we need your feedback. Send your comments about the guide to the email address tsg@sybase.com.

Comments might include:

Style Conventions

Wherever possible, the Troubleshooting and Error Messages Guide uses the style conventions of the Sybase product manuals. This section contains a brief summary of those conventions.

Style Conventions in Text

Commands and script names appear in bold type; for example:

To change the isql command terminator...

Object names appear in italics; for example:

Use the installmodel script to complete the installation of the model database.

SQL Syntax Conventions

The conventions for syntax statements in this manual are as follows:

Key

Definition

command

Command names, command option names, stored procedure names, utility names, utility flags, and other keywords are in bold.

variable

Variables, or words that stand for values that you fill in, are in italics and are normally surrounded with angle brackets <>. Do not include the brackets when typing in the value.

{}

Curly braces indicate that you choose at least one of the enclosed options. Do not include braces in your option.

[]

Brackets mean choosing one or more of the enclosed options is optional. Do not include brackets in your option.

()

Parentheses are to be typed as part of the command.

|

The vertical bar means you may select only one of the options shown.

,

The comma means you may choose as many of the options shown as you like, separating your choices with commas to be typed as part of the command.

<>

Words in angle brackets should be replaced with the corresponding name (such as a table or device). Do not include brackets in your entry.

SQL syntax statements (displaying the syntax and options for a command) are printed as follows:

sp_dropdevice <device_name>

Examples showing the use of Transact-SQL commands are printed as follows:

1> select * from publishers
2> go

Examples of computer output are printed as follows:

pub_id  pub_name               city         state 
------  -------------------   -----------   -----
0736    New Age Books          Boston        MA
0877    Binnet & Hardley       Washington    DC
1389    Algodata Infosystems   Berkeley      CA

(3 rows affected)

Electronic Information Sources

For the most up-to-date information on troubleshooting and technical tips, refer to Sybase's electronic services:

If You Need Help

Help with your Sybase software is available in the form of documentation and Sybase Technical Support. If you have any questions about the procedures contained in this guide, ask the designated person at your site to contact Sybase Technical Support. You can find additional contact information at

    http://support.sybase.com
by clicking on Support Centers Directory.

For a checklist that helps you collect information when contacting Technical Support, refer to "Reporting Errors"in the Error Message Writeups chapter.


Sybase® Adaptive ServerTM Enterprise
Troubleshooting and Error Messages Guide [Table of Contents] Chapter 1 System Database
Recovery