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Access Service User's Guide [Table of Contents] Chapter 1 Introducing
DirectConnect for DRDA

Access Service User's Guide DirectConnect for DRDA

[-] About This Book

About This Book

This book describes how to install, configure and use a DirectConnect for DRDA Access Service, including information about datatype conversion, request processing, data transfer, and stored procedures.

This chapter includes the following topics:

Who should use this book

This guide is for System Administrators, application programmers, or other qualified persons familiar with their system environment, resources, and devices.

How to use this book

This book covers the following topics:

Related documents

To install, configure and administer DirectConnect for DRDA products, use the following guides that are available on the Technical Library CD (included with the product):

For ODBC information, use the following document:

For additional references, use the following documents:

Syntax and style conventions in this book

The following sections describe style and syntax conventions used in this book.

Style conventions

This book uses the following style conventions:

Syntax conventions

Syntax statements that display options for a command look like this:

sp_columns table_name [, table_owner]
 [, table_qualifier] [, column_name]

The following table explains the syntax conventions used in this book.

Syntax conventions

Symbol

Convention

( )

Include parentheses as part of the command.

{ }

Braces indicate that you must choose at least one of the enclosed options. Do not type the braces when you type the option.

[ ]

Brackets indicate that you can choose one or more of the enclosed options, or none. Do not type the brackets when you type the options.

|

The vertical bar indicates that you can select only one of the options shown. Do not type the bar in your command.

,

The comma indicates that you can choose one or more of the options shown. Separate each choice by using a comma as part of the command.

How to get help using Sybase products

Each SybaseŽ installation that has purchased a support contract has one or more designated people who are authorized to contact Sybase Technical Support. If you have any questions about this installation or need assistance during the installation process, please have the designated person contact Sybase Technical Support or the Sybase subsidiary in your area.

If you need help using a Sybase product, the following resources are available:

Sybase Technical Support

Sybase Technical Support provides various forms of customer assistance, including the following services:

In addition, Sybase system engineers are available for technical assistance in various geographical territories.

The following subsections explain how to contact Sybase Technical Support and how to send log and trace files, if necessary.

Contacting Sybase Technical Support

You can contact Sybase Technical Support by calling (800) 8SYBASE. Before you contact Sybase Technical Support, complete these steps:

Outside the continental United States and Canada, obtain the correct telephone numbers from your sales representative and record them for future reference.

Sending Log and Trace Files to Sybase Technical Support

You can send log and trace files or other documents to Sybase Technical Support using the Sybase file transfer protocol.

Using File Transfer Protocol (ftp)

Sybase Professional Services

Sybase Professional Services offers onsite consulting and training programs to help you maximize the benefits of our products. For more information, call (303) 486-7700.

Outside the continental United States and Canada, obtain the correct telephone numbers from your sales representative and record them for future reference.

Other sources of information

Use the Sybase Technical Library CD and the Technical Library Web site to learn more about your product:

Sybase Certifications on the Web

Technical documentation at the Sybase Web site is updated frequently.

For the latest information on product certifications and/or the EBF Rollups:

If you are a registered SupportPlus user:

If you are not a registered SupportPlus user, and you want to become one:

You can register by following the instructions on the Web.

To use SupportPlus, you need:

Whether or not you are a registered SupportPlus user:

You may access Sybase Technical Documents or Certification Reports at this site:

If you have questions about this book

To order additional copies of DirectConnect documentation, see "Document Orders" on the disclaimer page following the title page.

If you have questions, comments, or suggestions about DirectConnect documentation, contact the Sybase documentation group directly by electronic mail at:

icd_doc@sybase.com

Feel free to forward any information, comments, or questions about:

We will respond as promptly as possible by electronic mail. Your feedback helps us provide more accurate, detailed, and easy-to-use documentation.

Please send comments about product features, functionality, or problems to your system engineer or Sybase Technical Support.


Access Service User's Guide [Table of Contents] Chapter 1 Introducing
DirectConnect for DRDA