Open ClientConnect and Open ServerConnect Messages and Codes

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Open ClientConnect andOpen ServerConnectMessages and Codes

Open ClientConnect and Open ServerConnect Messages and Codes

About This Book

The Open ClientConnect and Open ServerConnect Messages and Codes guide, hereafter referred to as OCC/OSC Messages and Codes, provides details about messages returned by Open ServerConnect(TM), Mainframe Client Connect (used with Open ClientConnect), and Open ClientConnect(TM).

This chapter contains the following topics:

Who Should Read This Book

This book is intended for users of Enterprise Connect mainframe access products, specifically for Open ClientConnect and Open ServerConnect.

Organization of This Book

OCC/OSC Messages and Codes is organized to help you locate messages and codes returned by Open ClientConnect, Mainframe ClientConnect, and Open ServerConnect.

Chapter
Contents
Chapter 1, "Introduction"
General information about the mainframe access products and the messages those products can return.
Chapter 2, "Messages"
This chapter lists the messages returned by Open ServerConnect, Mainframe ClientConnect (MCC), and the Open ClientConnect Gateway Control Transaction. The messages appear in numerical order. The probable cause and a likely course of action are listed for each message.
Chapter 3, "Open ClientConnect Client-Library Messages"
Open ClientConnect Client-Library messages. The messages are listed in numerical order. The probable cause and a likely course of action are listed for each message.
Appendix A, "Return Codes"
Return codes that can be passed back to functions by Gateway-Library. This appendix is duplicated from the Open ServerConnect Programmer's Reference.
Appendix B, "Standard Communications Error Subcodes"
Standard communications error subcodes that can be returned to TDACCEPT and TDSTATUS.

Chapter	Contents
Chapter 1, "Introduction"	General information about the mainframe access products and the messages those products can return.
Chapter 2, "Messages"	This chapter lists the messages returned by Open ServerConnect, Mainframe ClientConnect (MCC), and the Open ClientConnect Gateway Control Transaction. The messages appear in numerical order. The probable cause and a likely course of action are listed for each message.
Chapter 3, "Open ClientConnect Client-Library Messages"	Open ClientConnect Client-Library messages. The messages are listed in numerical order. The probable cause and a likely course of action are listed for each message.
Appendix A, "Return Codes"	Return codes that can be passed back to functions by Gateway-Library. This appendix is duplicated from the Open ServerConnect Programmer's Reference.
Appendix B, "Standard Communications Error Subcodes"	Standard communications error subcodes that can be returned to TDACCEPT and TDSTATUS.

**Table 0-1: Sybase documentation for Enterprise Connect Products**
If You Have This Product	Use These Sybase Publications
Open ServerCONNECT	Open ServerConnect Programmer's Reference (a separate manual for each supported language) Open ServerConnect Installation and Administration (for your mainframe system and network protocol) Open ServerConnect Remote Stored Procedure Programmer's Guide (also used with MainframeConnect for DB2/MVS-CICS) Open ClientCONNECT and Open ServerCONNECT Messages and Codes
Open ClientCONNECT	Open ClientConnect Programmer's Reference (a separate manual for each supported language) Open ClientConnect Installation and Administration Open ClientConnect Client Services Application Programmer's Guide (also used with MainframeConnect for DB2/MVS-CICS) Open ClientCONNECT and Open ServerCONNECT Messages and Codes
DirectConnect	DirectConnect Server Administration Guide DirectConnect for DB2/MVS Installation Guide (for your platform) DirectCONNECT for DB2/MVS Connectivity Guide (for your platform) DirectConnect Transaction Router Service Guide DirectConnect for DB2/MVS Access Service Guide (for use with MainframeConnect for DB2/MVS-CICS) Open ClientCONNECT and Open ServerCONNECT Messages and Codes
Net-Gateway, which consists of two parts: Mainframe Service Gateway Mainframe Client Gateway	Net-Gateway Installing and Getting Started (for your platform) Net-Gateway Administration Sybase Tools Installation Guide (For your platform. This manual is not supplied with all platforms. Check with your sales representative to determine whether you need this book for your Net-Gateway platform.) Open ClientConnect and Open ServerConnect Messages and Codes (for Enterprise Connect Mainframe Access Products release 3.0.x and later)
OmniSQL Access Module for DB2	OmniSQL Access Module Client Guide for DB2 OmniSQL Access Module Installation and Administration (for your mainframe system and network protocol) Open ClientConnect and Open ServerConnect Messages and Codes (for Enterprise Connect Mainframe Access Product release 3.0.x and later)

Conventions Used in This Book

The following sections describe syntax and style conventions used in this book.

Syntax Conventions

Syntax statements that display options for a command look like this:

COMMAND [object_name, [ {TRUE | FALSE} ] ]

The following table explains the syntax conventions used in this guide.

Table 1: Syntax conventions
Symbol
Convention
( )
Include parentheses as part of the command.
{ }
Braces indicate that you must choose at least one of the enclosed options. Do not type the braces when you type the option.
[ ]
Brackets indicate that you can choose one or more of the enclosed options, or none. Do not type the brackets when you type the options.
|
The vertical bar indicates that you can select only one of the options shown. Do not type the bar in your command.
,
The comma indicates that you can choose one or more of the options shown. Separate each choice by using a comma as part of the command.

**Table 1: Syntax conventions**
Symbol	Convention
( )	Include parentheses as part of the command.
{ }	Braces indicate that you must choose at least one of the enclosed options. Do not type the braces when you type the option.
[ ]	Brackets indicate that you can choose one or more of the enclosed options, or none. Do not type the brackets when you type the options.
\|	The vertical bar indicates that you can select only one of the options shown. Do not type the bar in your command.
,	The comma indicates that you can choose one or more of the options shown. Separate each choice by using a comma as part of the command.

Style Conventions

We use the following style conventions in this guide:

The names of files and directories are shown as:
econnect\ServerName\CFG
The names of programs, utilities, procedures, and commands are shown as:
snrfck
The names of properties are shown as:
Allocate
The names of options are shown as:
connect
Code examples and text on screen are shown as:
```
this font
```
In a sample command line display, commands you should enter are shown as:
```
this font
```
In a sample command line display, variables (words you should replace with the appropriate value for your system) are shown as:
```
this font
```

How to Get Help Using Sybase Products

Each Sybase installation that has purchased a support contract has one or more designated people who are authorized to contact Sybase Technical Support. If you cannot resolve a problem using the manuals or online help, please have the designated person contact Sybase Technical Support or the Sybase subsidiary in your area.

If you need help using a Sybase product, the following resources are available:

Sybase Technical Support

Sybase Technical Support provides various forms of customer assistance, including the following services:

Identifying problems.
Offering a fix, if available.
Documenting software problems and enhancement suggestions in our customer support database.
Communicating status information on open problems.
Sharing information on new products or releases of existing products.

In addition, Sybase system engineers are available for technical assistance in various geographical territories.

The following subsections explain how to contact Sybase Technical Support and how to send log and trace files, if necessary.

Contacting Sybase Technical Support

You can contact Sybase Technical Support by phone or electronic mail (e-mail). Before you contact Sybase Technical Support, complete these steps:

Thoroughly review the documentation, especially all troubleshooting sections.
Be prepared to generate a trace, if requested to do so by Technical Support.

Contacting by Phone

You can reach Sybase Technical Support by calling (800) 8SYBASE. Hours are 5:00 AM to 6:30 PM, Monday through Friday, Mountain Standard or Daylight Savings Time (MST or MDT), except holidays.

Note: Outside the continental United States and Canada, obtain the correct telephone numbers from your sales representative and record them here for future reference:______________________________.

Contacting by E-Mail

Send an e-mail to Sybase Technical Support in the following circumstances:

If you have a general question that is not urgent, for instance, a question about configuration planning.
If you need help with a product outside of the working hours of Sybase Technical Support, you can send an e-mail to be received as soon as personnel become available.

Use this address to send e-mail to Sybase Technical Support:

icdtech@sybase.com

Sending Log and Trace Files to Sybase Technical Support

You can send log and trace files or other documents to Sybase Technical Support using the Sybase file transfer protocol or the Bulletin Board Service.

Using File Transfer Protocol (ftp)

Save your trace output as an ASCII file.
In the directory where the file resides, type ftp at the command line.
When prompted, provide the following information:
- Sybase server = ftp.sybase.com
- ID = anonymous
- Password = your e-mail address
Type:
cd /pub/incoming/wcss
To change to binary mode, type:
bin
Place one or more files into the directory.
- To place one file in the directory, type:
```
    put filename
```
- To place multiple files in the directory, type
```
    mput filename filename filename
```
  When prompted, type Y and press Enter to transfer each file.
Notify Sybase Technical Support of the exact name of the file(s) you sent to the server. (Remember that the UNIX system is case-sensitive.)

Using the Bulletin Board Service (BBS)

To send log and trace files to Sybase Technical Support or to receive software fixes using the BBS:

Call (303) 413-4285.
Use parameters 8-1-N and a baud rate of 300-14400.

Sybase Professional Services

Sybase Professional Services offers onsite consulting and training programs to help you maximize the benefits of our products. For more information, call (303) 486-7700.

Note: Outside the continental United States and Canada, obtain the correct telephone numbers from your sales representative and record them here for future reference:______________________________.

Other Sources of Information

Other sources of information include:

Online documentation
Sybase certifications and Emergency Bug Fixes (EBFs) on the Web
Sybase OpenLine and PrivateLine on Compuserve
Fax-on-Demand

Online Documentation

Use the Sybase Technical Library CD and the Technical Library Web site to learn more about your product:

Technical Library CD contains product manuals and technical documents and is included with your software. The DynaText browser (included on the Technical Library CD) allows you to access technical information about your product in an easy-to-use format.
Refer to the Technical Library Installation Guide in your documentation package for instructions on installing and starting Technical Library.
Technical Library Web site is an HTML version of the Technical Library CD that you can access using a standard Web browser.
To use the Technical Library Web site, go to www.sybase.com and choose Documentation, choose Technical Library, then choose Product Manuals.

Sybase Certifications on the Web

Technical documentation at the Sybase Web site is updated frequently.

For the latest information on product certifications and/or the EBF Rollups:

Point your Web browser to Technical Documents at the following Web site:
techinfo.sybase.com
In the Browse section, click on the Hot entry.
Explore your area of interest: Hot Docs covering various topics, or Hot Links to Technical News, Certification Reports, Partner Certifications, and so on.

If you are a registered SupportPlus user:

Point your Web browser to Technical Documents at the following Web site:
techinfo.sybase.com
In the Browse section, click on the Hot entry.
Click on the EBF Rollups entry.
You can research EBFs using Technical Documents, and you can download EBFs using Electronic Software Distribution (ESD).
Follow the instructions associated with the SupportPlus^SM Online Services entries.

If you are not a registered SupportPlus user, and you want to become one:

You can register by following the instructions on the Web.

To use SupportPlus, you need:

A Web browser that supports the Secure Sockets Layer (SSL), such as Netscape Navigator 1.2 or later
An active support license
A named technical support contact
Your user ID and password

Whether or not you are a registered SupportPlus user:

You may use Sybase's Technical Documents. Certification Reports are among the features documented at this site.

Point your Web browser to Technical Documents at the following Web site:
techinfo.sybase.com
In the Browse section, click on the Hot entry.
Click on the topic that interests you.

Sybase OpenLine and PrivateLine on CompuServe

Sybase OpenLine and PrivateLine are the Sybase Technical Support question and answer forums on CompuServe. To access Sybase OpenLine:

Connect to CompuServe using the normal procedures for your site.
At any menu prompt, type:
```
go sybase
```

Fax-on-Demand

Use Fax-on-Demand to receive Certification Reports, Release Summaries, Sample Programs, Technical News Letters (TNL), and Technical White Papers.

To use Fax-on-Demand:

Call (800) 423-8737. Outside the United States and Canada, call (303) 575-6132.
Choose option 2 and follow the recorded instructions.

If You Have Questions About This Book

To order additional copies of DirectConnect documentation, see "Document Orders" on the disclaimer page following the title page.

If you have questions, comments, or suggestions about DirectConnect documentation, contact the Sybase documentation group directly by electronic mail at:

icd_doc@sybase.com

Feel free to forward any information, comments, or questions about:

Missing, incorrect, or unclear information
Information you found particularly useful
Organization or style

We will respond as promptly as possible by electronic mail. Your feedback helps us provide more accurate, detailed, and easy-to-use documentation.

Note: Please send comments about product features, functionality, or problems to your system engineer or Sybase Technical Support.

To order additional copies of Mainframe Access Products documentation, see "Document Orders" on the disclaimer page following the title page.


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Open ClientConnect and Open ServerConnect Messages and Codes

About This Book

Who Should Read This Book

Organization of This Book

Related Documents

Conventions Used in This Book

Syntax Conventions

Style Conventions

How to Get Help Using Sybase Products

Sybase Technical Support

Contacting Sybase Technical Support

Contacting by Phone

Contacting by E-Mail

Sending Log and Trace Files to Sybase Technical Support

Using File Transfer Protocol (ftp)

Using the Bulletin Board Service (BBS)

Sybase Professional Services

Other Sources of Information

Online Documentation

Sybase Certifications on the Web

For the latest information on product certifications and/or the EBF Rollups:

If you are a registered SupportPlus user:

If you are not a registered SupportPlus user, and you want to become one:

Whether or not you are a registered SupportPlus user:

Sybase OpenLine and PrivateLine on CompuServe

Fax-on-Demand

If You Have Questions About This Book